Psychiatric Associates of North Carolina, PA. Call us 919 828 9937

Policies & Insurance

Notice of Privacy Practices HIPPA

Insurances

***Patient’s must present their current insurance card prior to being seen for each visit***

Patients should ask their provider about insurance policy. Not all providers are on every panel:

  • Cigna
  • Magellan
  • Blue Cross Blue Shield (except DUKE local blue)
  • United Behavioral Health
  • Aetna
  • Medcost

Please be advised that we ONLY file primary insurance. Any secondary insurance is the patient’s responsibility. We DO NOT file out of network claims.

Remember, it is ultimately the patient’s responsibility to verify their mental health benefits through their insurance company and obtaining any prior authorizations needed before being seen. We suggest you also verify your mental health deductible and/or co-pays with your insurance so you will be aware of any charges you will be responsible for at your visit.

YOUR PAYMENT IS DUE AT TIME OF SERVICE.

We will call your insurance company upon arrival to obtain co-pay information for your visit.

MEDICARE

If you are seeing one of our Medicare providers we are considered Non-Participating. This means that you will pay the full Medicare rate at each visit. We will file your claims and Medicare will reimburse the patient. If you have a secondary, Medicare will forward the claim to your secondary insurance for you and that insurance will reimburse the patient as well.

APPOINTMENT CANCELLATION POLICY

If you need to cancel your appointment, you must give a 24 hour BUSINESS day notice of cancellation. The fees are as follows:

New Patient Evaluation       $150

Established Patients:
45-60 minute Appointment  $150
20-30 minute Appointment  $100

A credit card is kept on file for missed appointments, late cancellations, and insurance denials older than 2 months.



Office Locations

St. Mary´s Place
859 Washington Street
Raleigh, NC 27605
Phone: 919-828-9937
Fax: 919-828-4287


» Get Map & Direction


Hours of operation:
Monday - Thursday 7:30 am - 5:00 pm and Friday 7:30 am - 4:00 pm