Policies & Insurance
Notice of Privacy Practices HIPPA
Insurances
***Patient’s must present their current insurance card prior to being seen for each visit***
Patients should ask their provider about insurance policy. Not all providers are on every panel:
- Cigna
- Magellan
- Blue Cross Blue Shield
- United Health Care/United Behavioral Health
- Aetna
- Medcost
- Value
Please be advised that we ONLY file primary insurance. Any secondary insurance is the patient’s responsibility. We DO NOT file out of network claims.
Remember, it is ultimately the patient’s responsibility to verify their mental health benefits through their insurance company and obtaining any prior authorizations needed before being seen. We suggest you also verify your mental health deductible and/or co-pays with your insurance so you will be aware of any charges you will be responsible for at your visit.
YOUR PAYMENT IS DUE AT TIME OF SERVICE.
We will call your insurance company upon arrival to obtain co-pay information for your visit.
MEDICARE
If you are seeing one of our Medicare providers we are considered Non-Participating. This means that you will pay the full Medicare rate at each visit. We will file your claims and Medicare will reimburse the patient. If you have a secondary, Medicare will forward the claim to your secondary insurance for you and that insurance will reimburse the patient as well.
Office Locations
St. Mary´s Place
859 Washington Street
Raleigh, NC 27605
Phone: 919-828-9937
Fax: 919-832-9218
Hours of operation:
Monday - Thursday 7:30 am - 5:00 pm and Friday 7:30 am - 4:00 pm


